Halls of Residence - WiFi Help Hub


We are here to help keep you connected, this service is available to you 24/7/365


Got questions about your Internet connection? Ask4 are here for you 24/7. If you’re having problems connecting, get in touch with our Support team and we’ll be happy to help!

For help getting connected, Click Here.
If you are having a problem and need help, Click Here.

If you need more information, go to https://support.ask4.com/.

If you are having problems getting connected or experiencing any issues with Wi-Fi connection speed, reliability, or coverage in your hall, please contact the IT service desk.

Telephone - 020 7862 8092.

Wherever and however you are studying within the University of London, you have a wealth of support available to help with any challenges to your wellbeing – More information can be found here https://www.london.ac.uk/current-students/support-wellbeing.

For urgent help, any time of day or night, call the reception for your hall (opens in new window) and ask to speak with the member of staff on duty.